Comprehensive Medical Remittance and Payment Management Services

Remittance Processing

• Comprehensive EOB solution - posting of all EOBs is automated, regardless of payer or format.
• Fully customized file - with your claim data as a resource, your file is fully customized using business rules and specifications learned during your implemenation.
• Reduces expenses - drastically reduces the need for costly data entry, allowing you to reallocate staff into revenue recovering roles such as follow up and denial management.

 Document Management

• Quick and Easy access – robust document management system allows you to view all EOBs, including payer generated ERAs. Comprehensive search capability allows you to query a variety of fields on multiple levels, including payer, payment, and patient.
• No software to install – web-based software means there is nothing to download or install.

Denial Management & Reporting

• Workflow – automatically route denials to user’s queue based on specified criteria.
• Efficiently handle denials – electronic rules-based system streamlines the process by eliminating the need to pass paper between team members.
• Reduce denial percentage – prevent future denials by identifying their root cause.
• View critical denial information – fully customizable reporting engine allows you to have immediate access to key information.  Graphical trending reports highlight opportunities to improve the bottom line.
• Complete reports – unlike other denial management tools, conversion of all paper EOBs allows you to report on 100% of your business.
• Administrative reports – show workflow activity per user, claim volumes, as well as the status of each account as it moves through your system.

Email:LockboxSupport@banksnb.com
Phone: (888) 762-4762 ext 101399 or (405) 742-1399
Hours: 8:00am - 5:00pm CST

Member FDIC